Privacy Policy

PRIVACY POLICY FOR PABA

1. Background

This Privacy Policy governs the collection, use, storage, disclosure, transfer, and processing of personal and sensitive personal information by PABA (us, we, our) through our official websites such as www.pababeauty.com and/or in relation to services offered by PABA Aesthetic & Wellness Clinics.

We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information.

It will inform you about:

• What information we collect and why we collect it
• How we use that information and share it with third parties
• Your rights and options regarding your personal information

2. Information We Collect

All personal information collected under this Privacy Policy is collected by PABA and is either stored by us or on platforms authorized by us.

We may collect your information when you:

• Enquire about or request services such as Aesthetic Treatments, Weight Management, Dermatology, Hair Restoration, Laser Hair Reduction, and other related services
• Fill out forms or interact with our digital platforms

Personal information we may collect includes:

• Full Name
• Mobile Number
• Email Address
• City & Address
• Preferred PABA Centre
• Services of Interest

Sensitive personal information we may collect includes:

• Age
• Gender
• Weight & Height
• Blood Pressure & Pulse Rate
• Sleep Patterns
• Water & Meal Consumption Patterns
• Physical Activity Time
• Diet History
• Alcohol Consumption Patterns

We collect this information based on your consent, which you provide when you agree by clicking ["I agree"] or equivalent consent button during signup, login, or service registration.

3. Uses of Information

We use your information for the following purposes:

• To enable and personalize our services and programs for you
• To improve and optimize our website and user experience
• For internal research, development, and quality enhancement
• To communicate with you and respond to your inquiries or requests
• To send confirmations, invoices, service updates, notifications, and important information
• To conduct marketing and outreach, including showing personalized ads and promotions
• To comply with legal obligations or respond to lawful requests

4. Your Rights

You have the following rights regarding your personal data:

Access, Modify, or Delete Your Information

You may request access to, correction of, or deletion of your information at any time by contacting the Grievance Officer (details below). Please note, deleting certain sensitive information may impact our ability to provide services to you.

Security of Your Information

We implement appropriate security practices to protect your information from unauthorized access, alteration, or disclosure.

5. Disclosures & Transfer of Information

We only disclose or transfer your information under the following conditions, and only to those who maintain data security and confidentiality standards:

• Affiliates and Group Companies: For service improvement, marketing, analytics, and personalized offerings
• Legal or Regulatory Authorities: When required under applicable law
• Authorized Service Providers: Who perform functions or services on our behalf
• Corporate Transactions: In case of mergers, acquisitions, or restructuring of our business

6. Data Retention

We will retain your personal and sensitive personal data only as long as necessary to fulfill the purposes described above or as required by applicable law.

7. Changes to This Privacy Policy

PABA may update this Privacy Policy from time to time. Updates will be posted on www.pababeauty.com. We recommend you check this page periodically for any changes. Where legally required, we will seek your consent for significant updates.

8. Grievance Officer

If you have any queries, concerns, or complaints about this Privacy Policy or your data, please contact: